Vinted Users Voice Anger Over Size Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's garments failing to inform all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted due to the recalibration.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Changes
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices following member complaints.
